THE SHORT STORY

Sean Kearney is a stand-up multimedian, consultant, researcher, writer, futurist, husband and father who lives in Castle Rock, Colorado. His primary interest and expertise is in supporting human performance improvement initiatives for increasing human intelligence, enhancing creative collaboration, and supporting the informal social networks where learning and performance improvement really happen.

OBJECTIVE

To collaborate with talented, creative, growth-oriented professionals who love learning, sharing knowledge and collaborting to achieve "open space" goals that improve the bottom line while exploring innovative approaches for "going where no one has gone before."

SUMMARY OF QUALIFICATIONS

Twelve plus years in creating and leading strategic training, organizational change and employee empowerment. Key successes in building and implementing innovative change solutions as a partner with senior leadership teams. Problem solver who achieves lasting, fast-acting, measurable results. If Sean were a pain-relief medication, he would be extra strength. Proven history of building successful self directed work teams. Professional expertise:

• Project Management including successful implementation of innovative solutions
  
• Knowledge Management and Training Administration systems design
  
• Leadership Strategy and Change Management
  
• Organizational Influence
  
• Web Delivery
  
• Leveraging Diversity for Organizational Effectiveness
  
• Supervision, Team building, Recruiting and Mentoring
  

PROFESSIONAL EXPERIENCE

Patternhunter Inc. / Castle Rock, CO / CEO / 2006 - Present

• Consulting and software development related to performance management, organizational learning, elearning, knowledge management, and social network analysis.
• Exploring options for peer-to-peer knowledge sharing practices integrating augmented social networks, reputation systems, performance metrics, self-paced training and individual coaching systems
• Designed and supported a program for Time Warner Cable National Division's newest customer care call center where trainees achieve baseline proficiency with two weeks of training.

TechWise / Colorado Springs, CO / Head Coach / 2004 - 2006

• Manage a team of more than 30 employees and contractors responsible for operations, human resources / organizational development, legal, accounting, program management and security.

• Co-founded (with Jon Folkestad) a consulting and software development company specializing in informal communication, collaborative learning and corporate innovation.
• Clients included Comcast, Qwest, Best Buy, Colorado State University, the Japanese E-Learning Delegation and Organic People.
  

• Managed a team of three Directors and up to 30 training specialists (including contractors) to support systems and customer care training design and delivery for three lines of business (video, high-speed data and HFC telephony).
  
• Designed training strategy, developed materials and managed delivery of courses to more than 14,000 users in over 150 centers including support for the largest billing systems conversion in the history of the telecommunications industry while saving more than $7 million (when compared to vendor-recommended strategy).
• Designed and delivered a sales training program that resulted in a 230% increase in sales revenue within 30 days of implementation.
  
• Designed and implemented a company-wide website that received 1.8 million+ hits annually from 5,000 + repeat users. This site also supported more than 6,000 Methods & Procedures changes in 2001.
• Designed and implemented a variety of desktop and web-based simulations and self-paced training modules resulting in a savings of more than $150,000 per year.
• Designed and implemented TrainTrax, a web-based project management tool and learning management system used to capture and automatically compile reports regarding issues, trends, attendance, confirmation of learning scores, training evaluation scores, contact information and project tracking.

• Designed and delivered customized training to sales professionals in technology industries while guaranteeing a minimum of 12.5% increase in revenue within 30 days of delivery.
• Successfully modeled the strategies of five top performers in the computer, telemarketing and car sales industries to create streamlined, transferable strategies that are the foundation for courses currently delivered.

• Designed and facilitated corporate and public events focsed in the areas of persoanl and professional development.
• Managed inbound and outbound telemarketing efforts.
• Maintained an approximate closing ratio of 90% for individuals and 40% for groups.

• Proficient with a Windows, Mac, and Linux operating systems and most common (and a quite a few uncommon) desktop applications.
• Competent with a variety of web-design tools (Dreamweaver, Flash, ActionScript, Swish, Captivate, etc.).
• Proficient in a number of performance improvement strategies including neuro-linguistic programming, general semantics, mind mapping and Theory of Constraints.

• B.A, Psychology. Pennsylvania State University, State College.
  
• Certified Design Human Engineering Specialist. Society of NLP, 1992.
• Certified Facilitator. Development Dimensions International. 1996

• International Network for Social Network Analysis (INSNA)
• International Society of Performance Improvement (ISPI)
• E-Learning Guild
• Institute of General Semantics (IGS)

For more information regarding Sean's career, links and contact info, please select from the menu items in the left margin of this webpage. <<